Privacy

This privacy policy relates to how Second Chance Programme Fund Raising Group Incorporated ACN 84 194 825 242 collects and handles your personal information in accordance with the Australian Privacy Principles (APPs). In this policy “we”, “our” and “us” refers to Second Chance Programme Fund Raising Group Incorporated.

For the purposes of this policy, “personal information” means information or an opinion about an identified individual, or an individual who is reasonably identifiable.

This Privacy Policy explains how we will treat your personal information that we collect. We review our Privacy Policy regularly to ensure it is up-to-date so we encourage you to revisit it from time to time.

If you have questions or suggestions please contact us at:
Email: info@secondchance.org.au
Mailing address: 15 Viola Place, Brisbane Airport QLD 4008

This policy was last updated 19 January 2020.

Information we collect

Types of information we collect

In the process of conducting our businesses, we collect a range of personal information from subscribers, organisations that use our advertising services and participants of our surveys. We will only collect your personal information where it is reasonably necessary in order for us to carry out one or more of our functions or activities.

Information we collect from others

We may collect personal information by fair and lawful means from publicly available records, databases, or social media for the purposes of carrying out our services.

We also use “Cookies” to keep track of personal preferences and compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future. “Cookies” are small files that are transferred to your computer’s hard drive through your web browser and enable our site to recognise your browser and remember certain information. You should be able to configure your computer so that it disables cookies or does not accept them. However, if you reject all cookies, you will not be able to use our products or services that require you to “sign in,” and you may not be able to take full advantage of our service.

Use or disclosure

We collect and use personal information in order to:

• provide our subscribers with news and event information, promotions and publications;
• develop and distribute educational material;
• provide advertising services and related services;
• provide recruitment services;
• produce our research publications and anonymous sector reporting;
• process payments for services and products; and
• other purposes related to the provision of our goods and services.

Organisations that we regularly share personal information with include secure payment gateways, mail distribution providers and secure data storage providers. We will not sell or provide your information to a third party for the purposes of direct marketing without your informed consent.

Direct marketing

Direct marketing is the promotion of goods and services directly to you including through emails, SMS, phone calls and the post. We will only send you direct marketing materials if you would reasonably expect to receive them, or you have consented. If it is impractical to gain your consent, we will always provide a simple means for you to request not to receive the material. We will not use your sensitive information for the purposes of direct marketing unless you have given us prior consent.

Cross-border disclosure

We may use overseas service providers to process personal information if we reasonably believe that the overseas entity is subject to the same or similar privacy laws to that found in Australia, or you have otherwise consented to us disclosing your personal information to the overseas entity.

Security

The security of your personal information is important to us and we use the recommended industry standards when storing and dealing with your personal information.

While we will take all reasonable steps to ensure that your personal information is protected from misuse, interference or loss, no method of transmission over the Internet, or method of electronic storage, is 100% secure. You should ensure that you regularly change any access passwords and always logout of any secure pages.

Destruction

When we no longer need your personal information for a permitted purpose and we are not required to keep it to comply with any laws, we will take such steps as are reasonable in the circumstances to destroy your personal information or to ensure that the information is de-identified.

Access and Correction

We will take such steps as are reasonable in the circumstances to ensure that your personal information is accurate, up-to-date, complete and relevant.

Upon your written request we will provide you with a copy of your personal information that we hold unless there is a legitimate reason under the APPs), or another law, not to do so.

We will take reasonable steps to correct your personal information if we are satisfied that it is inaccurate, out-of-date, incomplete, irrelevant or misleading. This extends to third parties that we have provided your personal information to unless it is impracticable or unlawful to do so.

Making a Complaint

If you have a concern or complaint relating to our handling of your personal information or any breaches of the APPs, please send a written note to the SCP committee at info@secondchance.org.au, outlining the nature of the complaint. We will endeavour to respond to your complaint within 30 days of receipt. If unresolved, the complaint may be referred to an external complaints resolution entity and finally, if necessary, taken to the Office of the Australian Information Commissioner.

COLLECTION NOTICE

This collection notice outlines how we ( Second Chance Programme Fund Raising Group Incorporated ACN 84 194 825 242 ), collect and handle your personal information in compliance with the Privacy Act 1988 (Cth). For any questions please contact us at info@secondchance.org.au.

We collect your personal information to provide you with our advertising services, send you information on news and events, provide you with reports and other publications and to carry out our research and industry reporting activities. We also use your personal information to send you direct marketing and promotional information about us.

Please be aware that we use “Cookies” and other browser tracking software to monitor your use of our website and try to improve our services to you. We may also collect personal information about you that is available on public records, databases or social media.

We may use third parties to process your personal information: Some of the entities we may disclose your personal information to are based overseas, however we will take reasonable steps to ensure that the entities are required to comply with the same or similar standards of privacy as those found under Australian law.

Thank you for taking the time to read and complete this collection notice.  Please read our Privacy Policy on our website secondchance.org.au for information on how to access and update your personal information or make a complaint about privacy.